eCitizen
Apply for a Kenyan passport
Apply and pay on eCitizen, then book biometrics at an immigration office or embassy.
Official portal: www.ecitizen.go.ke
⚠️ Portals change often. If a screen looks different, follow the official portal and tap “This step looks different” so we can update the guide.
Checklist — have these ready
Steps
Log in to eCitizen
Use your own eCitizen account.
Choose Directorate of Immigration → Passport
Pick the passport type (32, 48 or 64 pages, or diplomatic where applicable).
Upload photo and documents
Upload the photo and scans in the sizes the portal requests.
Passport photo + compress scans →Pay the official fee on eCitizen
Pay the amount shown for your passport type.
Print form & receipts, book biometrics
Print the application form and receipts, then book/attend biometrics with originals.
Common mistakes
- Photo with shadows or a non-white background
- Recommender details incomplete
- Names spelled differently from the ID
At a cyber? The attendant can fill these pages from your answer sheet code with the CyberAssist extension. You always type your own password and OTP.