Portal guides

Step-by-step help for Kenyan government and education portals: what to prepare, what to type where, and the mistakes that get applications rejected. You always submit on the official portal yourself — we never ask for your passwords or OTPs, and never collect government fees.

Clearance pack for public-service jobs: KRA TCC · HELB · Good Conduct · CRB

KRA

Register a KRA PIN (individual)

Get your KRA PIN online on iTax using your national ID. You need it for jobs, bank loans, HELB and business.

File a KRA nil return

If you had no taxable income last year (e.g. student, unemployed), you still file a nil return. Late filing attracts penalties.

Apply for a KRA Tax Compliance Certificate (TCC)

Needed for public-service jobs, tenders and some licences. You must be up to date with returns and have no unpaid tax.

eCitizen

Certificate of Good Conduct (police clearance)

Apply on eCitizen, pay online, then have your fingerprints taken at a designated centre. Needed for jobs, visas and the clearance pack.

Apply for a Kenyan passport

Apply and pay on eCitizen, then book biometrics at an immigration office or embassy.

Health

Register for SHA (Social Health Authority)

Business

Register a business name (BRS)

Search and reserve a business name, then register it through BRS on eCitizen.

Education

KUCCPS course application

Choose degree, diploma or TVET courses on the KUCCPS student portal using your KCSE index number.

HELB / university funding application

Apply for scholarships and loans for university or TVET under the student-centred funding model through the official portal.

Jobs

HELB compliance / clearance certificate

Needed for public-service jobs. If you never borrowed, you get a non-beneficiary certificate; if you did, your repayments must be up to date.

CRB clearance certificate

Get a credit report / clearance certificate from a licensed Credit Reference Bureau. Required for many public appointments.

Transport

NTSA smart driving licence

Apply for or renew a smart DL through the NTSA service on eCitizen.