CyberAssist

Health

Register for SHA (Social Health Authority)

Register yourself and your dependants for SHA cover. Use the official SHA channels only.

Official portal: sha.go.ke

⚠️ Portals change often. If a screen looks different, follow the official portal and tap “This step looks different” so we can update the guide.

Checklist — have these ready

Steps

Open the official SHA registration channel

Use the official SHA website or the USSD code published by SHA.

Enter your ID and phone

Enter your ID number and phone; confirm with the OTP sent to YOUR phone.

National ID number:add
Phone:add

Fill personal and household details

Complete personal details and add dependants.

Surname:add
First name:add
Date of birth:add
Sex:add
County:add
Sub-county:add
Ward:add

Means testing / contribution

Answer the income questions honestly — they set your monthly contribution.

Save your SHA number

Note your SHA number and confirmation message.

Common mistakes

  • Using someone else's phone (OTPs and notices go there)
  • Leaving out dependants

At a cyber? The attendant can fill these pages from your answer sheet code with the CyberAssist extension. You always type your own password and OTP.